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Solution: Format the flash drive as exFAT or FAT32

WARNING:  Backup all your data before formatting. Formatting will erase all data on the memory device.

Formatting a flash drive to exFAT or FAT32 on a Windows computer

1. Double-click My Computer, or Computer
2. Right-click the drive letter associated with your memory device, then select Format
   WARNING:  Make sure you select the correct drive letter.

3. Select a File systemtype. – exFAT

4. Ensure “Quick Format” is checked
5. Click Start.

Formatting a flash drive to exFAT or FAT32 on a Mac computer

1. Open Disk Utility.
2. In the top menu bar, go to View, and choose Show All Devices
3. Select the upper level of the drive you would like to format and click the Erase button
4. Choose how you would like to format the drive

• • Enter a Name for your drive
  • Choose exFAT for the format
  • Choose Master Boot Record for the Scheme
  • Click Erase

5. When finished, the drive will be formatted and repartitioned successfully. Click the Done button

Due to FAT32 limitation, files larger than 4GB can NOT be stored on a FAT32 volume. Formatting the flash drive as exFAT or NTFS will resolve this issue. Please make sure to backup the data before reformatting.

WARNING: Backup your data. Formatting will delete all the data in your device.

SOLUTION 1 – Format in exFAT

exFAT file system that allows a single file larger than 4GB to be stored on the device. This file system is also compatible with Mac.

Windows 7 and Mac OS 10.6.6 and higher are compatible with exFAT out of the box. Older operating systems may need a patch installed for exFAT compatibility.

NOTE: exFAT file system is NOT compatible with some host devices such as TV, game systems, older operating systems, car stereos etc.

Formatting a drive in exFAT

1. Double-click on My Computer.
2. Right-click on the flashdriveor memory card, then select Format.
3. In the File Systemlist, click exFAT.
4. Click Start.
5. Click OKto start formatting.

SOLUTION 2 – Format in NTFS

WARNING:

– Formatting the device as NTFS will make it unwriteable on a Mac computer. Most Mac computers can read NTFS, but not write.

– NTFS is a journaled file system, this creates more read/write activities. Therefore, it MAY decrease life expectancy of your device.

– Once the device is formatted as NTFS, you MUST use “Safely Remove Hardware” to remove your device.

STEP 1 – Optimize the flash drive for performance

1. Plug in the device to the PC.
2. Open The ComputerManagement Console
3. On the Left side select Device Manager
4. On the right side expandDisk Drives
5. Right-click on the flashdrive, then select Properties.
6. Click the Policytab.
7. Select Optimize for performance, then click OK.

STEP 2 – Format the flash drive

1. Double-click My Computer.
2. Right-click on the flashdrive, then select Format.
3. In the File systemlist, click NTFS.
4. Click Start.
5. Click OKto start formatting.